Processing
Orders move into processing after checkout completes successfully. For subscription orders, each renewal follows the same fulfillment path when the next billing cycle triggers.
Shipping Policy
How orders move from checkout to delivery.
This page gives customers a straightforward expectation for order processing, subscription timing, and where to look once an order is in motion.
Delivery visibility
Once an order progresses through fulfillment, the customer account area can show its store-side status and any supplier reference already saved for that order.
Address accuracy
Please double-check shipping details during checkout. The quickest way to avoid delays is making sure the delivery address is complete before payment is submitted.
Subscription timing
Auto-delivery plans are based on the cadence attached to the subscription, so future shipments line up with the replacement schedule selected at checkout.